Jan Jenning is a senior paramedic who works for the Holby Ambulance Service. She joined the service in May 2018 and assumed the role of Operational Duty Manager, a position that had been vacant since Kathleen "Dixie" Dixon's departure in January 2016.
Biography
In May 2018, Jan joined the Holby Ambulance Service as the new operations manager. She initially clashed with Iain Dean and Sam Nicholls when she disapproved of their playful work ethic and tendencies to cross professional boundaries. Later, after a patient's sister threatened to expose that Iain and Sam amputated their leg without their consent if they didn't give her money for heroin, Jan decided to deal with the situation personally. After warning the sister of the legal ramifications of her actions and offering her help to deal with her addiction, the girl told her mother the truth about the accident. At the end of the shift, Jan offered her colleagues pastries as a sign of goodwill.[1]
In July, new paramedic Ruby Spark gave Jan her letter of resignation after a difficult first shift. She tore it up and bluntly remind her of the reality of her job. She also assured Ruby that her colleagues wouldn't hold her mistakes against her.[2]
Later that month, Sam was killed by shrapnel from an exploding fuel tanker.[3] Iain admitted to Jan that he had omitted Mia Bellis' warning of self-harm from her clinical record; she told him that he could be fired. Not wanting the team to fall apart, she urged him not to mention it in his statement. However, he later took responsibility and handed her a statement that mentioned Mia's threat. After she suspended him, she and Ruby helped him wash Sam's blood out of the ambulance.[4]
In September, Jan pulled Iain away from Dylan Keogh after he punched him in the face during a confrontation. He told her that he was done with the ED and decided not to attend his tribunal. However, after he helped to save a young boy's life, he changed his mind and fought for his job.[5] In October, Jan reprimanded Iain for breaking an ambulance window and damaging a response vehicle, but Ruby defended him and criticised her lack of compassion.[6]
Behind the scenes
Di Botcher has portrayed Jan on Casualty since May 2018, making her one of the show's more prominent guest stars.
References
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