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In November 2018, while working as a student nurse on Holby City Hospital's Maternity Unit, she met senior ED nurse Louise Tyler. Louise was unimpressed by her poor attentiveness and, when consultant Joshua Bowers suggested moving Jade to the emergency department, she declined. However, after a patient had choked on a sweet, Jade's quick thinking and ability to follow instructions while aiding her in performing a cricothyroidotomy made an impression on her. Although Louise told Joshua about her exceptional work, he claimed that she would be back to her usual self the next day. When Jade overheard him saying that she wasn't cut out to be a nurse, she took offence and decided to leave her shift an hour early. Louise found her and suggested working in the ED; she accepted the offer. (CAS: Series 33, Episode 12)
Joining the emergency department
Later in November 2018, Jade started her first shift in the ED alongside fellow student nurse Marty Kirkby. They were tasked with treating a large group of a cappella singers who were suffering from food poisoning, and Marty asked her to get sick bowls. Louise reprimanded her after she failed to do so and blamed her inaction on a fault with her hearing aid. Later, she was asked to discharge Ernest Maxwell and didn't believe him when he said that he didn't feel very well, but Marty soon found a rash on his arm; it soon transpired that Ernest had meningococcal septicaemia. Feeling guilty for not taking his complaints seriously, Jade cleaned him up and combed his beard. (CAS: Series 33, Episode 13)
Later that day, she and Marty treated an attractive male patient named Rufus, and, unsure whether he was gay or straight, they competed to be the first to receive a ticket to their gig at a concert. Determined to win, Jade locked Marty in a storage cupboard, but her plan soon backfired after his inhaler ran out, and he struggled to breathe. When Marty admitted that, out of excitement, he forgot to fill his inhaler, Louise reprimanded both of them for their carelessness. Although Jade won the competition, upon learning that Rufus was the vocalist for a gay folk band, they encouraged him to take another patient named Lenny, who was already interested in him. (CAS: Series 33, Episode 14)
In December, Jade went on a date with a man, and they went to a doughnut shop. The following morning, she gave a box of doughnuts to her colleagues, and she gave Marty dating advice after he expressed an interest in Joshua. However, she struggled to keep a straight face when his attempts at flirting left a lot to be desired. Later that day, her date left her a text, but she decided to ghost him. (CAS: Series 33, Episode 16)
In January 2019, Jade got Marty into trouble with Louise when he tried to get her to work. Later, she tried to get him to help her after she accidentally glued a pillow to a patient's head, and both of them ended up being reprimanded. When Marty told Jade that she made him look bad, she took offence and fell out with him. That evening, after Jade answered an advert for a spare room in a shared house, neither of them was happy to find out that they would be living under the same roof. (CAS: Series 33, Episode 18)
Later that month, Jade treated a woman named Fiona who had fallen and injured her arm. She prepared to take her to have an X-ray, but, when Jade tried to keep her in bed, Fiona bit her arm and threw a bowl of bodily fluids at her. Louise soon found her in the toilets nursing her wound and took her to a cubicle for treatment. Jade told her that she was starting to think that she wasn't in the right job, but Louise assured her that she had the potential to be a great nurse. Louise took Jade back to Fiona's cubicle and informed Fiona that they would be pressing charges against her. (CAS: Series 33, Episode 22)
In February, Jade and Marty treated a man named Rob with end-stage COPD who was refusing to use a CPAP machine, and Jade helped Marty research possible alternative treatments. He later agreed to use the machine, and Dylan praised them for going the extra mile. They asked him if it was possible for Rob to receive a lung transplant, but Dylan told them that it wouldn't be possible. Louise praised them for working together and told them that they didn't need her anymore; she resigned later that day. Marty thanked Jade for her help, and they agreed to be frenemies. (CAS: Series 33, Episode 24)
Becoming a qualified nurse
In March, Jade expressed an interest in Dylan's larval therapy trials and helped convince a patient to continue with the treatment after being put off by the sight of the maggots. (CAS: Series 33, Episode 28) The following week, Jade was delighted to learn that she had passed her nursing exam, albeit by a small margin. Later, the department struggled with stretched resources and understaffing, and Jade questioned Charlie's judgement after he allowed Duffy to go home early. Furious, he berated her and called her "mediocre and lazy". (CAS: Series 33, Episode 29)
In April, Jade was distraught to learn that her nursing registration was being withheld due to the fact that she stole a car when she was 16, and she explained to David that she needed three references in order for the decision to be reconsidered. David agreed to be one of her referees and said that he would talk to Charlie about the situation. That afternoon, Jade was delighted at the news that she had received three references. David congratulated her and told her that he knew Charlie had her back, but she corrected him, stating that it was actually Dylan who vouched for her. (CAS: Series 33, Episode 30) The next day, Jade gleefully announced that she had received her nursing registration, but, unbeknownst to her, Duffy had just made her dementia diagnosis public. (CAS: Series 33, Episode 31) Later that month, she worked her first shift as a staff nurse. (CAS: Series 33, Episode 32)
Behind the scenes
Gabriella Leon made her first appearance as Jade in November 2018.
- See also: Character appearances.