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Jack Diamond is a former receptionist who worked in the Emergency Department of Holby General Hospital from 2015 to 2016. His arrival just before Christmas gave him the perfect opportunity to spruce up the ED with decorations. (CAS: "Maybe This Year") After his arrival, he was friendly to the rest of the staff and has made a generally good first impression on them, despite having annoyed Lofty and Dylan in the new year when he was organising an auction to raise money for the ED. (CAS: "Lie to Me")

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