Benjamin "Ben" Chiltern, known by his nickname "Lofty", is a nurse who worked in the emergency department of Holby City Hospital from 2014 to 2016 for just over two years. He started working at the ED in March 2014 as a band 5,[1] before being promoted following an interview in January 2016.[2] He left the department in 2016[3] following complications following an incident where an agency nurse received a fatal shock from a defibrillator.[4][5]

From the loft of his Dad’s house, Lofty fell into Robyn and Max’s lives. Quite literally. Always stumbling around, he somehow managed to stumble into a job at Holby where he brightens up the corridors with his big blue eyes and beaming smile. Although he is not the smoothest of talkers, or walkers, his warmth and kindness make him easy to forgive. He’s fond of daydreaming, but his clumsiness and lack of attention can often land him in scrapes.

Lofty had been having fun without responsibilities for a long time, living off his parents’ generous donations and hopping from interest to interest without any real focus or ambition. Eventually, they’d had enough: Mummy and Daddy cut him off, forcing him to find his feet, which he managed to do with a little push from Robyn. Since then we have seen him grow to be a brilliant nurse, who is particularly gifted at dealing with children. The ED is lucky to have such a great team player, full of energy and spark.

Lofty Facts:

  • Lofty got his name after hiding out in the loft of Robyn and Max’s flat, which is owned by his Dad.
  • Lofty values simple manners.
  • Lofty is scared of clowns.


  1. "Survivor's Guilt" (S28, E28)
  2. "Black Alert" (S30, E19)
  3. "High Tide" (S30, E27)
  4. "Fatal Error - Part One" (S30, E25)
  5. "Fatal Error - Part Two" (S30, E26)