Next Year's Words

As New Year approaches, the team record their resolutions, Connie lets her personal life cloud her judgement and Zoe tries to help a familiar alcoholic who's given up.

Connie continues to fail with coping with her daughter and her problems escalate when news of the video footage reaches her and she accuses Zoe. Charlie criticises Connie's manner with a struggling young mother and goes on to provide the help she needs. Honey and Noel make some progress in their fledgling relationship of daughter and father.